How Can We Help You?
Get in touch with our support team. We're here to assist you!
Frequently Asked Questions
How do I activate my license?
After purchasing, you'll receive a license key. Open the Retail Pilot - POS application
and enter your key. Click "Activate" to complete the process.
Can I use my license on multiple devices?
No you activate on one device only if you activated it cannot be undone.
What's the response time for support tickets?
We aim to respond to all queries within 24 hours on business days. Urgent issues are prioritized
and typically receive faster responses.
How do I report a bug?
Use the "Report Issue" tab above to submit bug reports. Please include steps to reproduce the issue,
error messages, and your system information for faster resolution.
Do you offer refunds?
No, currently there is no refund option.