SOFTWARE LICENSE AGREEMENT Retail Pilot - Point of Sale Software (Beta Version) Version 1.0.0 (Beta) - November 2025 This Software License Agreement ("Agreement") is between you ("Customer") and the developer of Retail Pilot ("Developer") for the Retail Pilot point-of-sale software ("Software"). BY INSTALLING OR USING THIS SOFTWARE, YOU AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. ═══════════════════════════════════════════════════════════════ 1. ABOUT THIS SOFTWARE 1.1 Retail Pilot is currently in BETA testing phase and is being actively improved. 1.2 This version includes all core features: POS, Inventory, Billing, Customer Management, Orders, Cashflow, Reports, and User Management. ═══════════════════════════════════════════════════════════════ 2. LICENSE GRANT 2.1 Grants you a non-exclusive, non-transferable license to install and use the Software on your computer(s) for commercial retail business purposes. 2.2 This license allows you to use the current version and receive bug fixes and stability improvements. ═══════════════════════════════════════════════════════════════ 3. PRICING AND ADDITIONAL FEATURES 3.1 Your purchase includes access to the current feature set of the Software. 3.2 Future premium features, modules, or significant enhancements may be offered as optional paid upgrades. 3.3 You are not required to purchase additional features to continue using the features included in your original purchase. 3.4 Pricing for any additional features will be clearly communicated before purchase. ═══════════════════════════════════════════════════════════════ 4. UPDATES AND SUPPORT 4.1 Bug fixes and stability updates for the current version are provided at no additional cost. 4.2 Email support is available to help you with installation, setup, and usage questions. 4.3 Developer will make reasonable efforts to respond to support requests within 48-72 hours. 4.4 Major feature updates may be offered as optional paid upgrades. ═══════════════════════════════════════════════════════════════ 5. ACTIVATION AND NETWORK REQUIREMENTS 5.1 An active internet connection is required for initial license activation. 5.2 The Software may periodically verify your license status online. 5.3 After activation, the Software operates offline and does not require continuous internet connectivity. 5.4 Your license key is unique to you and should not be shared with others. 5.5 Once you activated the key cannot be undone. ═══════════════════════════════════════════════════════════════ 6. DATA COLLECTION AND PRIVACY 6.1 Technical Data Collection: The Software may collect and transmit anonymous technical data to help improve future versions, including: - Application crash reports and error logs - Feature usage statistics (which features are used most) - Performance metrics (load times, responsiveness) - Device and operating system information 6.2 What We DO NOT Collect: - Your business data (sales, inventory, customer information) - Personal information about you or your customers - Financial information or payment details - Any data that can identify your business 6.3 All business data is stored locally on your computer using SQLite database. 6.4 You maintain complete ownership and control of your business data. 6.5 You can view our complete privacy policy at [your website]. ═══════════════════════════════════════════════════════════════ 7. YOUR RESPONSIBILITIES 7.1 Data Backup: You are responsible for regularly backing up your business data. We recommend daily backups using the built-in backup feature (Settings → Database → Create Backup). 7.2 System Requirements: Ensure your computer meets the minimum requirements (Windows 10 64-bit or Windows 11, 4GB RAM, 500MB disk space). 7.3 Legal Use: Use the Software only for legitimate business purposes and in compliance with all applicable laws. 7.4 License Compliance: Do not share, distribute, or resell your license key. ═══════════════════════════════════════════════════════════════ 8. RESTRICTIONS You may NOT: 8.1 Reverse engineer, decompile, or disassemble the Software 8.2 Remove or modify any copyright notices or branding 8.3 Rent, lease, or lend the Software to third parties 8.4 Use the Software to provide commercial services to other businesses 8.5 Distribute or sell copies of the Software ═══════════════════════════════════════════════════════════════ 9. BETA SOFTWARE ACKNOWLEDGMENT 9.1 You understand this is a beta version that may contain bugs or incomplete features. 9.2 We are actively working to improve the Software and appreciate your feedback. 9.3 You can report bugs or suggest features via email at retail-pilot-support@themeinnova.com. 9.4 While we strive for reliability, we recommend having backup procedures for critical business operations. ═══════════════════════════════════════════════════════════════ 10. WARRANTY AND LIABILITY 10.1 Limited Warranty: Developer warrants that the Software will substantially perform as described in the documentation and not guarantee. 10.2 Remedies: If the Software fails to meet this warranty, Developer will use reasonable efforts to fix the issue. 10.3 Disclaimer: EXCEPT AS STATED ABOVE, THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. Developer does not warrant that the Software will be error-free or operate without interruption. 10.4 Limitation of Liability: Developer's total liability shall not exceed the amount you paid for the Software. Developer is not liable for lost profits, lost data, or other consequential damages. 10.5 Data Loss Protection: While we implement safeguards, Developer is not responsible for data loss. Please maintain regular backups. ═══════════════════════════════════════════════════════════════ 11. INTELLECTUAL PROPERTY 11.1 The Software is protected by copyright and other intellectual property laws. 11.2 Developer retains all ownership rights to the Software. 11.3 This license grants you the right to use the Software but does not transfer ownership. 11.4 Any feedback or suggestions you provide may be used to improve the Software without compensation. ═══════════════════════════════════════════════════════════════ 12. TERMINATION 12.1 This Agreement remains in effect until terminated. 12.2 Developer may terminate this Agreement if you violate any terms. 12.3 Upon termination, you must stop using the Software and delete all copies. 12.4 Sections covering warranties, liability, and intellectual property survive termination. ═══════════════════════════════════════════════════════════════ 13. REFUND POLICY 13.1 There is no Refund option for this product. ═══════════════════════════════════════════════════════════════ 14. GENERAL PROVISIONS 14.1 Governing Law: This Agreement is governed by the laws of India. 14.2 Entire Agreement: This Agreement constitutes the complete agreement between you and Developer. 14.3 Modifications: Developer may update this Agreement with notice to customers. 14.4 Contact: For questions about this Agreement, email [your email] or visit [your website]. ═══════════════════════════════════════════════════════════════ CUSTOMER ACKNOWLEDGMENT By installing the Software, you acknowledge that you have: ✓ Read and understood this Agreement ✓ Agreed to the collection of anonymous technical data for improvement purposes ✓ Understood that additional features may require separate purchase ✓ Committed to regular data backups ✓ Understood this is beta software under active development ═══════════════════════════════════════════════════════════════ Thank you for choosing Retail Pilot! We are committed to helping your retail business succeed with reliable, easy-to-use software. Your feedback helps us improve. Support: retail-pilot-support@themeinnova.com Website: themeinnova.com Copyright © 2025 Jithuaswin. All Rights Reserved. ═══════════════════════════════════════════════════════════════